{"id":36715,"date":"2024-03-20T14:42:39","date_gmt":"2024-03-20T09:12:39","guid":{"rendered":"https:\/\/nationalinsight.in\/index.php\/2024\/03\/20\/indrive-announces-safety-updates-for-riders-and-drivers-in-india\/"},"modified":"2024-03-20T14:42:39","modified_gmt":"2024-03-20T09:12:39","slug":"indrive-announces-safety-updates-for-riders-and-drivers-in-india","status":"publish","type":"post","link":"https:\/\/nationalinsight.in\/index.php\/2024\/03\/20\/indrive-announces-safety-updates-for-riders-and-drivers-in-india\/","title":{"rendered":"inDrive Announces Safety Updates for Riders and Drivers in India"},"content":{"rendered":"
\n

New Delhi (India), March 20:<\/strong> inDrive, the global mobility and urban services platform, has upgraded the safety features of its ride-hailing app, to further protect the people using its platform. inDrive\u2019s updated Safety Centre now allows their support team to contact a user\u2019s trusted contacts in emergencies, and makes it easier to share information with emergency services \u2013 among other things.\u00a0<\/p>\n

\u201cWe\u2019re absolutely focused on\u00a0protecting the safety of our driver-partners and users \u2013 right from joining the app, through each ride and thereafter, when we need to secure our users\u2019 personal data,\u201d says\u00a0Mohan Pradhan, Business Development Manager, inDrive India, for inDrive. Besides, our company is growing rapidly, so constantly improving is critical. These upgrades make it easier for our support teams to react effectively when a passenger or driver needs help.\u201d<\/p>\n

So what\u2019s changed?<\/strong><\/p>\n

As before, users can manually add, edit and delete trusted contacts. Now, following the upgrades, the number of trusted contacts has been increased from one to five, and inDrive\u2019s\u00a0support team can reach out to these contacts during emergencies, if the user isn\u2019t available. (The support team can only view trusted contacts, but can\u2019t edit, add or delete them). \u00a0And, by clicking on the app\u2019s SOS-button, users can see all the information needed when requesting help or reporting an incident \u2013 along with a button to call police or ambulance services.\u00a0<\/p>\n

inDrive\u2019s app design has also been updated to improve user experience, making the Safety Centre more visible. \u00a0<\/p>\n

inDrive is also testing photo sharing and automatic translation of chat messages, which\u00a0have been added to the in-app chat function. These make it easier for the driver and rider to clarify the pickup point, and communicate in the same language while traveling. Passengers and drivers stay within the application when using these features, so there\u2019s no need to use across other platforms, thereby protecting personal information. For now, the feature is currently being tested by a limited number of users to improve its functionality before it is rolled out to everyone.<\/p>\n

\"inDrive
.<\/figcaption><\/figure>\n

Today\u2019s update is a part of the inDrive Safety Pact and joins existing safety features, including driver verification and onboarding, the ability to share a ride in real-time with a trusted contact, the option to select each other based on existing ratings and reviews, and the visibility of\u00a0the final destination address of the order so drivers can make informed decisions and decline orders if they seem unsafe.\u00a0inDrive puts the power of choice in the hands of drivers and riders, by making this information available when selecting rides, so the app\u2019s users are empowered to choose safety \u2013 just as one does in always remembering to buckle up.<\/p>\n

The inDrive app update is available for both Android and iOS devices. To update your app, please visit the inDrive page in \u00a0 your preferred app store.\u00a0<\/p>\n

inDrive is a global mobility and urban services platform. The inDrive app has been downloaded over 200 million times, and was the second most downloaded mobility app in 2022 and 2023. In addition to ride-hailing, inDrive provides an expanding list of urban services, including intercity transportation, freight delivery, task assistance and courier delivery. In 2023, inDrive launched New Ventures, a venture and M&A arm.\u00a0<\/p>\n

inDrive operates in 749 cities in 46 countries. Driven by its mission of challenging social injustice, the company is committed to having a positive impact on the lives of one billion people by 2030. It pursues this goal both through its core business, which supports local communities via a fair pricing model; and through the work of inVision, its non-profit arm. inVision\u2019s community empowerment programs help to advance education, sports, arts and sciences, gender equality and other vital initiatives.\u00a0<\/p>\n

For more information visit\u00a0www.inDrive.com<\/a><\/p>\n

If you have any objection to this press release content, kindly contact pr.error.rectification@gmail.com to notify us. We will respond and rectify the situation in the next 24 hours.<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

New Delhi (India), March 20: inDrive, the global mobility and […]<\/p>\n","protected":false},"author":1,"featured_media":36716,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[1318,1320],"class_list":["post-36715","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release","tag-pr","tag-press-release"],"_links":{"self":[{"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/posts\/36715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/comments?post=36715"}],"version-history":[{"count":0,"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/posts\/36715\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/media\/36716"}],"wp:attachment":[{"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/media?parent=36715"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/categories?post=36715"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nationalinsight.in\/index.php\/wp-json\/wp\/v2\/tags?post=36715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}